Serena Hair Styles is a full-service salon in Chattanooga specializing in color work, balayage, and hair extensions for clients seeking detailed, multi-hour appointments rather than quick cuts. The salon operates with a team of experienced stylists and positions itself as a color-focused destination where precision and custom matching take priority over turnover.
Serena's core offerings include dimensional color (starting around $75 for single-process, $95 and up for balayage), hair extensions (consultation required for pricing, typically $300 to $800 depending on length and method), corrective color work, and full-head highlights. Root touch-ups run $50 to $60. Haircuts and styling are offered but are secondary to the color and extension work; a cut typically costs $35 to $45. Extensions are installed using methods that vary; confirm the specific application technique (tape-in, sew-in, or fusion) during your consultation, as durability and maintenance differ. Most color services require patch tests 24 to 48 hours before application if you have a history of sensitive skin or previous reactions.
Serena focuses heavily on color and extensions, making it distinct from salons like Root Cause Salon + Spa, which emphasizes organic, ammonia-free color lines and scalp health for clients with sensitive scalps or damage concerns. Serena suits clients willing to spend 3 to 5 hours on a color appointment and seeking dimensional, trend-informed results; Root Cause appeals more to those prioritizing gentler chemistry and shorter appointments. Both book by appointment; Serena typically has a 2 to 3-week waitlist during peak season (spring and early summer), while Root Cause often accommodates appointments within one to two weeks. If you're after extensions specifically, Serena's in-house installation and maintenance model means all follow-up appointments and adjustments stay in-house; some freelance stylists at other Chattanooga salons offer extensions but may charge separately for removal or repositioning.
Serena is best for clients committed to regular maintenance (color touch-ups every 4 to 6 weeks, extensions every 6 to 8 weeks for repositioning) and those with realistic timelines for major color transformations. It works well for wedding or event prep when booked 4 to 6 weeks ahead. The salon is not ideal if you want a walk-in appointment, need a 30-minute appointment, or prefer minimal-commitment services. Clients with textured or coily hair should ask during booking whether the stylist has experience with that hair type; not all stylists at every salon in Chattanooga specialize in curls or coils, and mismatched expertise leads to poor outcomes.
Call ahead or book online to schedule a consultation. On arrival, expect a color and texture assessment; bring photos of styles or colors you want (this matters far more than describing color verbally). The stylist will discuss fade timelines, maintenance costs, and whether your hair's current condition supports the service. If you're adding extensions, they'll measure, run fingers through your hair to check anchoring points, and discuss the realistic lifespan of the style. Most first appointments for major color include a consultation fee (usually $15 to $25, often applied to the service if you book). Be prepared to sit for 3 to 4 hours for balayage or color correction.
Serena Hair Styles operates by appointment only; call to confirm current hours, as salon hours shift seasonally. Street parking is available on the surrounding blocks; confirm parking details when you book, as some Chattanooga salon locations have limited dedicated lots. Plan for a 3 to 5-hour appointment if you're doing color plus extensions or major correction work. Rescheduling or canceling within 24 hours may carry a fee; confirm the salon's policy when booking.
Serena's strength lies in its depth of color expertise and in-house extension management. For Chattanooga clients serious about maintaining a signature look over months, that continuity and specialized focus justifies the cost and commitment.
