MobilityWorks in Chattanooga: Wheelchair and Scooter Sales with In-Home Fitting

MobilityWorks is a dealership specializing in manual wheelchairs, power wheelchairs, mobility scooters, and rental equipment, with locations across Tennessee including a Chattanooga presence that handles sales, repair, and fitting services for patients moving from acute care into daily life.

What MobilityWorks actually is

MobilityWorks operates as a medical equipment franchise focused on mobility devices. Unlike retail furniture or online equipment suppliers, it combines retail sales with clinical fitting: staff measure, configure, and adjust equipment to match a user's home layout, strength, and insurance coverage. The Chattanooga location sits within a chain of roughly 80 dealerships nationwide, which means access to a standardized inventory and centralized support, but local availability of specific models can vary week to week.

Services and pricing

MobilityWorks handles four main service areas:

New wheelchair and scooter sales. Manual wheelchairs range from basic rigid aluminum models (often $1,000 to $3,000 out-of-pocket after insurance) to lightweight folding or rigid sports designs ($2,500 to $5,000+). Power wheelchairs start around $5,000 retail but typically cost users $500 to $3,000 in coinsurance depending on plan tier, with high-end models exceeding $10,000 before insurance processing. Mobility scooters fall into three-wheel ($1,500 to $3,000 retail) and four-wheel ($2,500 to $6,000 retail) categories; insurance coverage for scooters is less reliable than for wheelchairs, and many users pay significantly more out of pocket. All prices are subject to insurance negotiation; verify current pricing and your plan's coverage with the Chattanooga location directly, as wheelchair economics change monthly with policy updates.

In-home fitting and delivery. Staff can visit your home or apartment to measure doorways, bathroom access, turning radius, and storage. This service typically costs $100 to $200 and is often waived if you purchase equipment; it eliminates the risk of ordering online and discovering a wheelchair too wide for your bathroom. Delivery and setup are included with most sales.

Rentals. Short-term wheelchair and scooter rentals support travel, post-surgical recovery, or extended hospital stays. Rental rates vary by equipment type; call the Chattanooga location for current daily or weekly rates.

Repair and maintenance. MobilityWorks services wheelchairs and scooters even if you didn't buy them there, charging hourly labor rates (typically $60 to $100 per hour) plus parts. Common repairs include tire replacements, controller fixes, and frame adjustments.

How MobilityWorks compares to other Chattanooga options

Chattanooga has several avenues for mobility equipment:

Medical supply retail chains. National providers like Apria and Lincare operate in Chattanooga with wheelchair and scooter inventory, often as a sideline to oxygen and wound care. They tend to stock fewer power wheelchair models and offer less customized fitting. Use them if your insurance prefers a particular vendor or if you need equipment fast; they can be slower on specialized repairs.

Direct online retailers. Amazon, Wayfair, and dedicated wheelchair sellers like EZee Life offer lower prices on basic manual wheelchairs but provide no local fitting, in-home measurement, or same-day service. Shipping times run 5 to 14 days, and returns are complicated if the device doesn't fit your space. Reserve online buying for straightforward models if you know your specs.

Local medical equipment repair shops. Chattanooga has independent technicians who repair but don't stock large inventories. If you already own a wheelchair and need a quick fix, they may be faster and cheaper than MobilityWorks; if you need a new device, they lack the selection.

Choose MobilityWorks if you are new to mobility equipment, live in an apartment or complex with tight access, need insurance pre-approval help, or value in-home fitting. Choose a national retailer chain if your insurance mandates it. Choose an online seller only if you have measured your home and know your needs precisely.

Who it suits and who it does not suit

MobilityWorks serves people transitioning from hospital discharge, insurance-covered wheelchair users (the dealership is accustomed to Prior Authorization paperwork), and users who can visit a showroom. It is strong for power wheelchair and scooter buyers, where configuration and seat customization matter.

It is less efficient for cash-pay customers seeking the lowest price on a basic aluminum wheelchair (online retailers undercut on cost) or for users who are already experienced with equipment setup. If you have owned three wheelchairs and know your measurements and preferences, a showroom visit may feel redundant.

What the first visit involves

Call or visit the Chattanooga showroom to schedule a consultation. You can walk in during business hours, but appointments allow staff to reserve time for measurement and fitting discussion. Bring your insurance card, a recent discharge summary or physician's note (helpful for Prior Auth), and information about your living space (doorway widths, bathroom size). The staff will discuss your typical activities, transfer ability, and budget, then demonstrate models. If in-home fitting is needed, they schedule a second visit. Expect the appointment to run 30 to 60 minutes. Insurance approval usually takes 5 to 10 business days; once approved, delivery typically happens within 7 to 14 days.

Hours, parking, and logistics

MobilityWorks operates during standard retail hours, Monday through Friday and Saturday morning; confirm current hours by phone, as franchise locations sometimes adjust seasonally. The Chattanooga location has parking on-site or street parking nearby; it is accessible from ground level. Contact the store at their main number to verify exact address and to confirm whether a specific power wheelchair model is in stock before traveling.

MobilityWorks earns its place in Chattanooga because it removes the guesswork from wheelchair and scooter selection for insurance-covered users and handles the paperwork friction that stops many people from accessing equipment quickly. For renters, apartment dwellers, and anyone navigating a first mobility device, the in-home fitting service justifies the visit.