Grant & Son Appliance Service in Chattanooga: Same-Day Repair for Major Appliances
Grant & Son Appliance Service is a family-operated repair shop specializing in major appliances—refrigerators, ovens, dishwashers, washing machines, and dryers—serving Chattanooga and surrounding Hamilton County since the 1980s. They handle both emergency calls and scheduled repairs, and they stock common replacement parts on their service vehicles, which often means a repair can be completed during the first visit rather than requiring a second appointment.
What Grant & Son Actually Does
The business focuses on in-home repair rather than drop-off service. A technician arrives at your address, diagnoses the problem, and completes the work on site whenever possible. They work on most major brands including GE, Whirlpool, Maytag, Samsung, and LG. They also accept calls for older or less common models, though availability and parts sourcing may take longer. The company is not a retail appliance seller; they repair only.
Services and Pricing
Grant & Son charges a service call fee of approximately $85 to $95 (confirm by calling; rates may vary by distance within service area). This fee covers diagnosis. If you move forward with repair, the diagnostic charge is typically applied toward the final bill. Repair costs depend on the appliance and the problem. A common job like replacing a refrigerator compressor runs $300 to $600 depending on the model. A washing machine drum replacement costs $400 to $800. Dishwasher seal or motor repairs fall in the $250 to $500 range. Labor is charged at an hourly rate around $85 to $95 per hour, with most jobs taking one to three hours. Parts are marked up; ask for the part cost before authorizing the repair if budget is tight.
They offer same-day or next-day service for many calls, depending on call volume and whether the part is in stock. Emergency after-hours service is available but costs more; verify current surcharge by calling directly.
How Grant & Son Compares to Other Chattanooga Repair Options
Chattanooga has several appliance repair providers. Sears Home Services (when available through authorized local dealers) typically charges a similar diagnostic fee but may take longer to schedule and sometimes lacks parts for older models. Best Appliance Repair, also operating in the area, uses a comparable service-call model but may charge slightly higher markups on labor in some neighborhoods. Best Buy's Geek Squad offers appliance repair at select locations but generally focuses on smaller kitchen appliances and electronics, not major in-home repairs. Grant & Son's advantage is their willingness to service older appliances and their stock of common parts on the truck, reducing the likelihood of a second visit. If your appliance is under warranty, check whether the manufacturer has a local authorized service center; some offer warranty-covered repairs at no cost, which would be your best option initially.
Who This Works For and Who It Doesn't
Grant & Son suits homeowners with broken major appliances who need a diagnosis and repair quickly and prefer not to replace the unit. It works well if your washer or refrigerator is five to fifteen years old and the repair cost is likely to be less than replacement. They are also a good fit if you own an older model that big-box retailers won't touch. It is not ideal if you need appliance sales, delivery, or installation of new units. It also may not be cost-effective for very new appliances still under full manufacturer warranty, since the warranty likely covers the entire repair cost through an authorized service center.
What to Expect on Your First Call
Contact Grant & Son by phone to describe the problem—what the appliance is doing (or not doing), how long it has been broken, and any error codes or sounds it is making. They will ask your address to confirm they service your area and will give you a time window for the technician visit, typically the same day or next morning. When the technician arrives, they will inspect the appliance, test components, and explain what is wrong and what it will cost to fix. You can ask questions and decide whether to proceed; there is no obligation to repair if the estimate seems high. If you approve, they will complete the work that day if parts are available. Payment is typically due upon completion, and they accept cash and cards.
Hours, Location, and Logistics
Grant & Son operates Monday through Friday, 8 a.m. to 5 p.m., with limited Saturday availability (call to confirm). They do not have a retail showroom or walk-in location; all service is appointment-based and occurs at your home. Parking is not an issue since the technician comes to you. Service area includes Chattanooga proper and surrounding areas within a reasonable drive; confirm your zip code is in their range when you call.
Grant & Son fills a practical niche in Chattanooga's appliance repair market for homeowners who want fast diagnosis and repair without the markup of large national chains or the wait times of manufacturer-authorized centers.
