Counts Company Inc is a licensed general contractor based in Chattanooga that handles residential remodeling, home additions, and renovation projects from initial design through final inspection. The firm works primarily on kitchen and bathroom upgrades, structural additions, and whole-home renovations for homeowners in the greater Chattanooga area, operating at a mid-to-large project scale compared to single-trade specialists or handymen.
Counts Company Inc functions as a full-service general contractor, meaning the business obtains necessary permits, manages subcontractors, schedules inspections, and coordinates all trades on site. This differs from hiring a plumber or electrician individually; a general contractor assumes responsibility for code compliance, timeline, and quality across the entire project. The company handles projects that typically require multiple licenses (electrical, plumbing, structural) and are complex enough that a homeowner cannot manage coordination alone.
The company takes on kitchen remodels (cabinetry, countertops, appliance installation, electrical and plumbing reconfiguration), bathroom renovations (tile, fixtures, ventilation, waterproofing), room additions, and structural repairs. Projects generally range from $20,000 single-room updates to $100,000-plus whole-home renovations, though specific pricing depends on materials selected, square footage, and structural complexity.
Most general contractors in Chattanooga charge either hourly labor rates (typically $50 to $80 per hour for the contractor's time) plus material costs and subcontractor fees, or provide fixed bids for well-defined scopes. Counts Company Inc provides estimates before work begins; homeowners should expect a written contract specifying scope, timeline, payment schedule (often 30 percent deposit, 30 percent at mid-project, 40 percent on completion), and warranty terms. Material costs and subcontractor pricing vary significantly; a kitchen remodel using mid-range cabinets and granite runs substantially less than one with custom cabinetry and high-end finishes.
Chattanooga has several licensed general contractors operating at similar scale. Smaller handyman-focused operations (like those advertising through TaskRabbit or Nextdoor) handle minor repairs and single-trade jobs but typically avoid permits and complex structural work. Larger regional firms may oversee 10-plus concurrent projects and take on commercial work; Counts Company Inc operates closer to the 2-to-4 concurrent residential projects range, allowing more direct owner involvement. Mid-size competitors like local kitchen-and-bath specialists exist but often function more as designers or material suppliers, subcontracting labor rather than managing crews directly.
Choose Counts Company Inc when your project requires permitting and multi-trade coordination (additions, load-bearing wall removal, major system upgrades). Choose a local handyman for cosmetic work (painting, drywall patching, cabinet hardware replacement) that does not trigger permit requirements. Choose a design-build firm if you want architectural services included and are willing to pay a premium for integrated design and construction.
Counts Company Inc fits homeowners planning significant remodels (more than $15,000), those needing permit-compliant work (required for structural changes, electrical panel upgrades, and many bathroom renovations), and owners comfortable with a 4-to-12 week timeline depending on project complexity. It does not suit homeowners seeking quick cosmetic fixes, those unwilling to obtain permits, or those with budgets under $10,000 (where general contractor overhead often makes projects uneconomical).
Contact Counts Company Inc to schedule an on-site consultation. Bring photos of inspiration or a written list of desired changes, information about the home's age and construction, and any budget range. The contractor will walk through the space, ask about timeline and priorities, and discuss whether permits are likely needed. Within a week, expect a detailed written estimate including labor, materials, timeline, and terms. Do not assume the first estimate is the final price if scope details emerge during the project; a reputable contractor will issue change orders for work beyond the original agreement.
Counts Company Inc holds a Tennessee general contractor license required to legally bid and execute residential projects exceeding $25,000. The contractor is responsible for obtaining all necessary permits from the City of Chattanooga and scheduling inspections at framing, electrical, plumbing, and final stages. Homeowners should ask for the contractor's license number and verify it with the Tennessee Construction Contractors Licensing Board; never hire an unlicensed contractor to avoid liability, code violations, and disputes when issues arise post-completion.
Verify current hours and availability by calling or visiting the office directly, as service area boundaries and scheduling vary seasonally. Counts Company Inc typically works Monday through Friday during standard business hours, with some flexibility for job-site conditions or homeowner preferences. Site visits may extend into weekends during final phases.
Counts Company Inc holds the licensing and scope necessary for the serious remodeling work that defines mid-to-large home improvement in Chattanooga, distinguishing it from design-only services, material suppliers, and handymen who sidestep permit requirements.
