The Ark Pet Spa & Hotel combines full-service dog grooming with overnight boarding in a single facility, positioning itself as a one-stop option for owners who need both services or want their dog groomed before pickup after a stay.
The Ark operates as a dual-purpose business: a grooming salon that handles bathing, styling, and nail care across breed sizes, plus a boarding kennel for dogs requiring overnight or extended care. The facility is designed around the assumption that many Chattanooga owners need both services at different times, so choosing one provider eliminates coordination between separate businesses. The grooming side accepts walk-ins and appointments; the boarding side requires advance booking. Both operate from the same location, so an owner can drop a dog for grooming in the morning and pick it up the same afternoon, or board it overnight and request grooming before checkout.
The Ark charges grooming fees based on dog size and coat type rather than specific breed, which is common practice but worth clarifying for owners unfamiliar with how groomers price. Small dogs (under 25 pounds) typically start around $50 to $70; medium dogs (25 to 50 pounds) range from $70 to $100; large dogs (over 50 pounds) run $100 to $150 or higher depending on coat condition and desired style. Double-coated breeds (Labs, Golden Retrievers, huskies) and matted coats may incur additional fees. The Ark does not advertise Fear Free certification on its primary materials, which matters if you have an anxious dog; facilities with this training use specific handling techniques to reduce fear and stress during grooming. Verify current pricing by calling directly, as grooming rates adjust seasonally and with inflation.
Standard services include full baths, haircuts, nail trimming, ear cleaning, and anal gland expression. Many owners book grooming appointments one to two weeks in advance during peak seasons (spring and early summer), though the facility does reserve same-day slots for walk-ins when schedules allow.
Overnight boarding at The Ark runs approximately $30 to $50 per night depending on dog size and any special requirements (medication administration, feeding instructions). Multi-night stays sometimes receive modest discounts. The facility requires proof of current vaccinations (rabies, DHPP) before accepting any dog, a standard safety measure to prevent disease spread in close quarters. Boarding capacity is finite, so reserving several weeks ahead during holidays and summer travel season is advisable. Unlike some larger facilities, The Ark does not offer separate play yards or group play; dogs are kenneled individually, which suits owners with dogs that are not good around other animals but may disappoint those seeking an active daycare environment.
Chattanooga has independent grooming salons and a few chain options (Petco, PetSmart), each with different trade-offs. Petco grooming in the North Shore location operates on a high-volume model with shorter appointment windows; it is cheaper (often $45 to $80 for small to medium dogs) but reviews frequently cite longer wait times and variable groomer quality due to staff turnover. PetSmart's grooming salon follows a similar structure. Independent groomers scattered across the city (such as those operating from small storefronts or mobile units) often charge $60 to $120 and may offer more personalized attention, but you lose the boarding option if you need it.
The Ark's advantage is consolidation: if you already board your dog with them, scheduling grooming before pickup is simple. Its disadvantage is that it is smaller than chain options, so availability is tighter, and it lacks the Fear Free certification that some owners prioritize. Choose a chain groomer if you need a quick, budget-friendly groom and do not mind a possible wait; choose The Ark if you value predictability and want boarding and grooming from one provider; choose an independent groomer if your dog has behavioral needs or a complicated coat that benefits from a single, experienced hand.
The Ark is ideal for owners who board regularly (monthly or more), travel occasionally and need grooming before pickup, or prefer simplicity in managing their dog's care. It works well for dogs that are reasonably social or neutral around other dogs during brief kennel stays, and for owners who are flexible on timing. It is less suitable for dogs with severe separation anxiety, aggressive tendencies, or those requiring Fear Free handling; owners in those categories should seek a specialized facility or groomer with that certification. It is also not the choice if you need daycare-style play and socialization; The Ark is boarding, not a play facility.
Call ahead to schedule a boarding intake appointment or a grooming consultation. You will provide medical history, dietary preferences, emergency contact information, and vaccination records for boarding. For grooming, describe your dog's coat condition and desired style; photos help. The facility will walk you through their kenneling area and explain their daily routine (feeding times, handling protocols, pickup logistics). Bring vaccination proof and any medications your dog takes.
The Ark operates Monday through Friday, 7 a.m. to 5:30 p.m., with limited Saturday hours (call to confirm). Street parking and a small lot serve the facility. Grooming appointments typically take two to four hours depending on dog size and coat; boarding check-in is usually during business hours. Verify hours before visiting, as they can shift seasonally.
The Ark fills a practical niche in Chattanooga's pet services by eliminating the need to coordinate between two businesses, though it prioritizes convenience over the specialization or affordability you might find elsewhere.
