Computers of Cleveland in Chattanooga: Independent Repair and Custom Builds for Local Businesses
Computers of Cleveland is an independent computer repair and custom-build shop located in Cleveland, Tennessee, roughly 30 minutes north of downtown Chattanooga, serving both individual users and small business clients across the region with hands-on diagnostics, hardware upgrades, and built-to-order systems.
What Computers of Cleveland actually is
Unlike chain repair franchises or big-box retailers, Computers of Cleveland operates as a single-location, owner-managed shop focused on personalized troubleshooting and assembly work. The shop handles virus and malware removal, hardware repairs (motherboards, power supplies, RAM upgrades), data recovery from failing drives, and custom PC builds tailored to specific workloads. For Chattanooga-area users, it represents a local alternative to driving to Best Buy's Geek Squad or relying on mail-in repair services that can take weeks. The shop also serves as a retail outlet for components and built systems, though custom work and repairs are its primary focus.
Services and pricing
Diagnostic fees typically run $50 to $75 for malware or hardware issues, applied toward the repair cost if the customer proceeds. Virus and malware removal ranges from $150 to $300 depending on infection severity and whether data recovery is needed. Hardware repairs (failed hard drives, power supply replacement, RAM upgrades) fall between $100 and $400 for labor, plus parts costs. Custom PC builds start around $800 for office-grade machines and can exceed $2,500 for gaming or video editing rigs, with pricing varying by component selection and complexity. The shop typically completes standard repairs within 3 to 5 business days; custom builds take 1 to 2 weeks depending on parts availability. Confirm current pricing by phone or in-person visit, as component costs fluctuate.
How it compares to other Chattanooga-area options
Computers of Cleveland differs from Geek Squad (Best Buy) in scope and cost structure. Geek Squad charges fixed diagnostic fees and labor rates that often exceed Computers of Cleveland's, and diagnoses are sometimes padded to upsell new hardware rather than repair existing systems. For custom builds, local alternatives include occasional builders at computer shows or online retailers, but Computers of Cleveland offers the advantage of in-person consultation, local support, and the ability to walk away with a machine the same day if parts are in stock. Chain retailers like Staples or Office Depot offer basic computer sales but minimal repair depth. Choose Computers of Cleveland if you value direct communication with the person fixing your machine, want a custom build tailored to your exact needs, or prefer keeping repair dollars in a locally owned operation rather than a corporate franchise.
Who it suits and who it does not suit
Computers of Cleveland is ideal for small business owners who need reliable on-site service, individuals with aging machines worth repairing rather than replacing, and builders or gamers who want a PC configured to their specifications. It is less suited for users demanding next-day service guarantees, those seeking geek-squad-style handholding through every step, or anyone needing on-site repair at their home or office (the shop is service-based, not mobile). It also does not carry the breadth of inventory or brand partnerships that chain retailers offer, so specific components may require special order.
What the first visit involves
Call or visit the shop to describe your issue or build requirements. For repairs, expect a 15 to 30-minute conversation where the owner or technician asks about symptoms, usage, and whether data loss would be critical. For custom builds, bring a budget, intended purpose (gaming, video editing, office work), and any brand or component preferences. The shop will give you a realistic timeline and a ballpark estimate before opening a machine or ordering parts. Payment is typically due at pickup for repairs; custom builds may require a deposit to order components.
Hours, parking, and logistics
Computers of Cleveland operates Monday through Friday, 9 a.m. to 5:30 p.m., and Saturday 10 a.m. to 2 p.m.; closed Sunday. Street parking is available near the shop in downtown Cleveland. Because the shop is in Cleveland rather than Chattanooga proper, budget travel time and plan ahead for repairs or pickups. The Cleveland location is accessible via Highway 11 north from Chattanooga, roughly a 30-minute drive depending on traffic.
Computers of Cleveland fills a practical niche for Chattanooga residents and regional business owners who value personal attention and local ownership over corporate convenience, making it worth the short drive for serious repair work or a custom machine built to last.
