Infiniti Plus Computers in Chattanooga: Local PC and Mac Repair with Same-Day Diagnostics
Infiniti Plus Computers is an independent repair shop serving Chattanooga with desktop and laptop troubleshooting, data recovery, and custom builds, operating on a walk-in and appointment basis for both consumer and small-business clients.
What Infiniti Plus Computers actually is
The shop handles virus removal, hardware replacement, software installation, and operating-system recovery for Windows and macOS machines. It also accepts custom build orders for gaming and workstation PCs. The business operates as a standalone local repair provider, distinct from big-box retailer repair counters and national chains; it competes directly with other independent shops in the area by maintaining shorter diagnostic turnaround times and transparent pricing without mandatory service packages.
Services and pricing
Diagnostics cost $49.99 and typically conclude same-day, a point of separation from shops that batch diagnose or require overnight drop-off. Common repairs fall into tiers: virus and malware removal runs $79.99 to $149.99 depending on infection depth; hardware replacements (hard drive, SSD, RAM, power supply) cost parts plus $59.99 labor per hour; data recovery from damaged or failing drives starts at $99.99 for assessment and ranges to $299.99 for full extraction on drives with mechanical failure. Windows reinstallation and setup is $89.99; Mac OS recovery is $99.99. Custom PC builds begin at $599 for entry-level gaming and scale upward based on component selection.
Pricing holds steady but confirm current rates by phone, as component costs fluctuate.
How it compares to other Chattanooga IT repair options
Infiniti Plus Computers charges lower diagnostics fees than Best Buy's Geek Squad ($99 in-store, $169 in-home) and does not require appointment waits of 3 to 5 business days typical at that retailer. It undercuts Geek Squad on virus removal ($149.99 maximum versus $199.99 to $399.99 for Geek Squad's tiered threat response) and offers same-day turnaround where Geek Squad often quotes 5 to 7 business days for hardware replacement. Independent competitors include local shops like Computer Solutions on Gunbarrel Road; that shop operates primarily by appointment and charges similar diagnostics ($50) but offers fewer same-day completion guarantees and has lighter hours (closed Sundays and Mondays). Infiniti Plus accepts walk-ins, which suits users needing immediate assessment; Computer Solutions suits those comfortable scheduling ahead. For Mac-specific work, Infiniti Plus charges slightly more than independent Apple specialists locally but avoids Apple's Genius Bar surcharges for out-of-warranty hardware repair and provides faster appointment availability than Apple's downtown Chattanooga location.
Who it suits and who it does not suit
Infiniti Plus works well for homeowners and small-business owners with one or two machines needing urgent repair, those without Apple Care or on-site IT staff, and users wanting transparent per-hour labor rates instead of flat-fee bundles. It does not suit organizations needing ongoing managed IT services (network monitoring, automatic backup, proactive security patches) or businesses with dozens of machines; those clients are better served by managed service providers like local firms offering tiered monthly retainers. Users with machines under Apple warranty may find Apple's own service centers preferable despite longer waits, because hardware repair is covered at no additional cost.
What the first visit involves
Walk in with the machine powered off or in the state it exhibited the problem. The technician runs diagnostics immediately, usually within 30 to 45 minutes, and calls you with findings and a repair estimate. If you approve, many simple repairs (RAM upgrade, SSD swap, software fix) complete the same day; more complex work (data recovery, custom builds) takes 2 to 5 business days. Payment accepts cash, card, and checks.
Hours, parking, and location
The shop operates Monday through Saturday, 9 a.m. to 6 p.m., and is closed Sundays. Street parking is available on the block; confirm current hours by phone for holiday closures, as retail schedules shift seasonally.
Infiniti Plus fills a straightforward local need: fast, affordable diagnosis and repair without the big-box wait and without the premium pricing of chain-store extended service plans.
