Clear Options HR is a local payroll services firm that handles payroll processing, tax compliance, and human resources administration for small and mid-size employers across the Chattanooga region. The company focuses on businesses that need reliable payroll execution without the overhead of an in-house HR department, positioning itself between DIY payroll software and the larger national processors.
Clear Options HR processes payroll, files payroll taxes, manages employee benefits administration, and provides HR compliance support. The firm serves as a third-party administrator, meaning business owners hand off the mechanics of paying employees and ensuring tax filings happen on time. This differs from consulting, where a firm advises you on strategy; Clear Options HR executes recurring tasks and flags compliance issues as they arise. The company works primarily with Chattanooga-area businesses that have 10 to 200 employees, though it takes smaller firms as well. It does not offer recruiting or staffing placement.
Clear Options HR charges on a per-payroll-run basis rather than a flat monthly fee. A typical engagement for a small business running biweekly payroll costs between $150 and $300 per payroll cycle, depending on employee count and service complexity. Verify current pricing with the firm directly, as add-ons such as garnishment processing or multi-state tax handling can shift the final bill.
Beyond basic payroll, the firm offers payroll tax filing (federal, state, and local), W-2 preparation, year-end reporting, employee self-service portal access (so staff can view pay stubs online), and HR policy template development. Some clients add employee benefits administration, in which Clear Options HR coordinates with health insurance carriers and ensures payroll deductions sync correctly. Direct deposit setup and management are included in the base service.
Chattanooga employers weighing payroll services typically choose among three paths: software like Guidepoint or Patriot (under $100 per month, self-managed), national processors like ADP or Paychex (often $500+ monthly for small-business tiers), or local firms like Clear Options HR.
Clear Options HR sits in the middle. It costs more than DIY software because you are paying for human oversight and error correction, but it undercuts national processors because it has lower overhead and no national marketing spend. Choose Clear Options HR if your payroll is complex enough that you want someone liable for mistakes, or if you lack the time or confidence to manage payroll software yourself. Choose ADP or Paychex if you have 300+ employees and need white-glove onboarding; choose software if you have five employees and payroll never changes. Clear Options HR's advantage is local relationships. A Chattanooga owner can call and reach someone familiar with Tennessee tax rules, rather than navigating a national call center script.
Clear Options HR works best for Chattanooga businesses with stable employee counts and straightforward W-2 payroll. Landscaping companies, dental offices, professional services firms, and light manufacturing shops are typical clients. If your workforce is entirely 1099 contractors, or if you are an early-stage startup with one or two founders and no employees, you do not need Clear Options HR's services.
The firm is less suited to businesses with frequent hiring and separation, though it can handle turnover. It is also not a fit if you need integrated time-tracking or project accounting; Clear Options HR does not build those systems. If you operate in multiple states with different tax codes, the firm handles it, but verify that your specific state mix is manageable for them before signing on.
A typical onboarding call covers employee roster, payroll frequency (weekly, biweekly, monthly), pay structure (salary, hourly, commission), and any existing deductions or garnishments. Clear Options HR will ask for your last pay stub from your previous processor or from your own records so they can match up the timing and amounts. You will also provide banking information for direct deposit and authorization to file payroll taxes on your behalf. The whole process usually takes one call and a few forms. Most clients are live within two weeks.
Clear Options HR operates by phone and email; there is no walk-in office. Calls are accepted during standard business hours. Because payroll is deadline-driven, the firm works backward from tax filing dates, so meet your payroll deadline at least two business days before month-end. Verify specific office hours and turnaround times by contacting the firm directly, as staffing levels affect response speed.
Clear Options HR fits into Chattanooga's professional services ecosystem as a dependable back-office provider for employers tired of payroll complexity but not large enough to hire a dedicated payroll administrator.
