Lansford Realty & Property Management handles tenant relations, rent collection, maintenance coordination, and lease enforcement for residential and commercial property owners across the Chattanooga area. The firm operates as a full-service property manager rather than a leasing agent or sales brokerage, meaning owners contract them to run day-to-day operations on properties they already own.
The company manages single-family homes, multifamily units, and small commercial spaces for individual owners and small investment portfolios. Property managers at Lansford screen tenants, collect rent, handle maintenance requests, process evictions when necessary, and manage owner communication. They also handle security deposit reconciliation and compliance with Tennessee landlord-tenant law. The firm works with owners who either live out of state, lack time to manage properties directly, or prefer professional handling of tenant disputes and repair coordination.
Lansford charges a percentage of monthly rent as a management fee, which typically ranges from 8 to 12 percent depending on property type and portfolio size. A single-family rental generating $1,200 per month would incur roughly $96 to $144 monthly in management fees. Additional fees apply for lease violations, evictions, or maintenance coordination; confirm current rates directly, as these often adjust annually.
Core services include tenant screening using credit and background reports, rent collection and late-payment follow-up, maintenance request intake and contractor coordination, and regular property inspections. Owners receive monthly statements showing rent collected, expenses paid, and net proceeds. Owners retain responsibility for property taxes, insurance, major capital improvements, and mortgage payments; the property manager does not pay these but may coordinate invoicing.
Chattanooga property management firms range from solo operators to regional firms with hundreds of units. Larger firms like those affiliated with major real estate brokerages often charge 10 to 15 percent and may offer add-on services such as HOA management or commercial triple-net lease oversight; they suit owners with large or complex portfolios. Solo managers or smaller firms sometimes charge 8 to 10 percent but may have limited availability during emergencies or slower responsiveness to tenant requests.
Lansford's mid-sized scale positions it between these extremes. Owners with 3 to 20 residential units or a small commercial property typically find faster direct communication than with larger firms, while retaining professional systems for screening and collections. Owners with single properties or those seeking passive oversight may pay slightly less with a solo operator but risk longer response times if that manager falls ill or leaves the market.
Lansford is practical for out-of-state owners, investors managing multiple properties while working full-time jobs, or anyone unwilling to handle tenant conflicts or maintenance coordination directly. Owners who already have established relationships with local maintenance crews or who actively screen and manage their own tenants may find the percentage fees unnecessary.
First-time landlords should know that property management does not eliminate vacancy risk or guarantee that tenants will pay on time; the manager accelerates collections and enforces leases but cannot force income from a vacant unit. Owners planning to sell within one to two years should weigh management fees against the cost savings; short holding periods may not justify ongoing overhead.
Owners contact Lansford to discuss properties, portfolio size, and current challenges (late payers, maintenance backlog, vacant units). The firm typically performs a property walk-through, reviews existing leases, and runs background checks on current tenants if they have not been screened. Lansford then takes over rent collection, responds to maintenance requests, and coordinates repairs. The owner signs a management agreement specifying the fee percentage, term length, and termination conditions.
Verify current phone number and office hours directly with the company, as these details change seasonally or with staffing. Most Chattanooga property managers operate Monday through Friday during standard business hours and maintain emergency numbers for urgent maintenance issues (flooding, no heat in winter). Payment methods, online portal access for owners, and the process for accessing tenant records should be confirmed at signup.
Lansford's ability to retain owners and manage portfolio growth depends on reliable rent collection and quick response to maintenance issues during the high-turnover seasons (spring and fall in Chattanooga). For owners unable or unwilling to field tenant phone calls or negotiate repair costs, professional management removes that friction.
