Susan Hickman at RE/MAX Real Estate Center Plus in Chattanooga: A Buyer's Agent Focused on First-Time Buyers and Chattanooga Neighborhoods
Susan Hickman operates as a buyer's agent within RE/MAX Real Estate Center Plus, a multi-agent office serving residential transactions across the Chattanooga area, with particular emphasis on helping first-time buyers navigate local market conditions and neighborhood selection.
How buyer's agents work and what Hickman's role is
A buyer's agent like Hickman represents you, the purchaser, rather than the seller. She identifies properties matching your criteria, schedules showings, negotiates offers on your behalf, and handles paperwork through closing. In Tennessee, buyer's agents typically earn commission only when a sale closes; that commission comes from the seller's side of the transaction, so using a buyer's agent costs you nothing upfront. Hickman's compensation depends on the listing agent agreeing to split the standard commission (usually 5 to 6 percent of the sale price, though this varies by property and negotiation). This arrangement means she has no financial incentive to push you toward any particular property and no fee if you walk away from a deal.
What Hickman and RE/MAX Center Plus actually offer
RE/MAX Real Estate Center Plus is a conventional brokerage with multiple agents handling both buyer and listing representation. Hickman specializes in working with first-time homebuyers, which shapes her approach: she emphasizes understanding your financial readiness, explaining contingencies, and introducing you to Chattanooga neighborhoods beyond the most obvious choices. The office operates on the local MLS system and has access to all listed properties in Hamilton County and surrounding areas. Hickman can also discuss off-market opportunities if sellers she knows are considering a sale before formal listing.
Services include property search tailored to your budget and needs, market analysis (comparing recent sales of similar homes to help you make competitive offers), inspection coordination, appraisal follow-up, and lender communication to keep closing on track. She does not offer mortgage pre-approval directly; you will need to work with a lender separately, though she can recommend local lenders or your current bank.
How Hickman compares to other Chattanooga buyer's agents
Chattanooga has dozens of buyer's agents across multiple brokerages, including Keller Williams, Century 21, local independent agents, and larger national firms. Agents vary widely in specialization: some focus on investment properties, others on luxury homes above $750,000, and others on specific neighborhoods. Hickman's focus on first-time buyers distinguishes her from agents who prioritize high-volume sales or investment clients. This focus means she is likely to spend time explaining contingencies, inspections, and neighborhood trade-offs rather than rushing you to bid. If you are a repeat buyer or looking at investment property, a different agent may move faster. If you are buying your first home in Chattanooga and want detailed neighborhood guidance, her specialty aligns with your needs. Compare by asking potential agents directly whether they specialize in first-time buyers and requesting a conversation before committing.
Who Hickman suits and who it does not
Hickman works best for first-time buyers in the $250,000 to $450,000 range, the most common price band in Chattanooga's residential market. She suits buyers who want to understand neighborhoods thoroughly, appreciate explanation of the buying process, and value a patient approach to offer strategy. She does not suit investors looking for quick property flipping, buyers with very tight timelines who need an agent operating at high speed, or buyers seeking luxury homes above $600,000 where market dynamics and negotiation tactics differ significantly. If you have been through multiple home purchases or are buying an investment property, clarify whether her experience in that area matches your needs.
What to expect on your first meeting
When you contact Hickman or RE/MAX Center Plus, expect a conversation about your financial situation, timeline, and neighborhood preferences. She will likely ask whether you have been pre-approved for a mortgage (a critical step before house hunting in Chattanooga's competitive market). If not, she can explain the process and may refer you to a lender. She will then show you available homes via the MLS system, arrange in-person showings, and walk you through what to look for during showings (foundation issues, mechanicals, neighborhood flow). Do not expect her to pressure you into an offer; part of her value proposition is slowing the process down to ensure you are comfortable.
Hours, contact, and logistics
RE/MAX Real Estate Center Plus operates during standard business hours; confirm specific hours and Hickman's availability by phone before visiting. Most buyer's agent work happens via phone, email, text, and scheduled home showings rather than office visits. You can meet Hickman at her office, at properties during showings, or discuss matters remotely. Chattanooga properties are spread across the city and surrounding county, so expect to spend 30 minutes to an hour driving between showings depending on neighborhoods.
Hickman brings real expertise in first-time buyer psychology and Chattanooga's neighborhood dynamics to a field where many agents treat all transactions identically.
