Rack Room Shoes is a clearance-focused footwear retailer that sells overstock and past-season inventory from major shoe brands at 20 to 40 percent below department store pricing. The chain operates one location in Chattanooga and competes directly with full-price shoe boutiques and department store shoe sections by offering name-brand selection at outlet-level markups without requiring a trip to an outlet mall.
Rack Room is a North Carolina-based discount shoe chain with roughly 140 locations across the Southeast and mid-Atlantic. It carries shoes for men, women, and children, sourcing inventory from brands including Nike, Adidas, Saucony, New Balance, Sperry, and Clarks. Stock rotates frequently because the business model relies on closeout merchandise, which means selection changes week to week and specific styles do not last long.
Rack Room stocks shoes only, no apparel or accessories. Pricing typically falls between $35 and $80 for athletic or casual shoes, though boots and specialty footwear sometimes reach $120 to $140. A pair of Nike running shoes might retail for $130 elsewhere and sell here for $75 to $90. New Balance sneakers and Adidas casual shoes regularly appear in the $40 to $65 range. The store does not negotiate prices, does not offer online ordering with in-store pickup, and does not run a loyalty program tied to digital tracking. Returns require a receipt and must happen within 30 days; confirm the current return window before purchase.
Chattanooga residents shopping for discounted footwear have three primary alternatives. Payless (formerly Payless ShoeSource locations have closed nationwide, and no direct equivalent exists locally for budget casual shoes under $30). Dick's Sporting Goods, with a location on Lee Highway, carries athletic shoes from the same brands but at full or near-full retail pricing, typically $90 to $140 per pair. Dillard's, anchoring Hamilton Place mall, stocks department-store shoe sections with designer and mainstream brands at full markup. Choose Rack Room if you want name brands at a significant discount and don't mind limited selection or lack of specific sizes; choose Dick's if you need to try ten pairs in one visit and want consistency; choose Dillard's if you're seeking premium or designer labels.
Rack Room works well for bargain-conscious shoppers who prioritize savings over selection breadth, families buying multiple pairs of shoes for growing children, and people comfortable with "hunt and find" shopping where you may not locate exactly what you came for. It does not suit anyone needing a specific shoe model, size, or color with certainty, or shoppers who prefer trying many options in one stop. The clearance-based inventory means if you find something in your size that fits, it's worth buying immediately rather than hoping to return later.
Walk in with a specific shoe need in mind (running shoe, loafer, boot) but no single model in mind. Browse the sections organized by type and gender. Shoes are stacked on shelves, not displayed on walls, so you'll need to pull boxes and check sizes. Try on shoes before buying. The fitting process is self-directed; staff restock and answer questions but do not offer consultations. If your size is unavailable or nothing appeals to you, visit again in one to two weeks; inventory changes frequently.
Rack Room Shoes operates at Eastgate Shopping Center (verify hours before your visit, as they change seasonally and for holidays). Parking is free and ample in the shopping center lot. The store is approximately 3,000 square feet, making it easy to browse in 15 to 30 minutes. No fitting appointments or reservations are needed; simply walk in during business hours.
Rack Room fills a practical gap for Chattanooga shoppers who want name-brand shoes at prices noticeably lower than malls and chain sporting goods stores, trading selection certainty for savings.
