L & B Appliance is a full-service appliance retailer and repair shop operating in Chattanooga since the 1980s, carrying both new and refurbished units alongside parts and in-home repair for washers, dryers, refrigerators, ovens, and dishwashers. The business occupies the middle ground between big-box retailers and independent repair technicians, making it relevant for buyers seeking used appliances at lower cost and homeowners hunting same-day repairs without waiting for a major chain's service window.
L & B operates as a hybrid: part retail showroom for new and used appliances, part service center with licensed technicians dispatched to homes. The used appliance inventory is the main draw. Refurbished units typically carry 30- to 90-day warranties depending on the item and condition grade. New appliances are stocked in standard configurations (not custom orders), so selection is narrower than a Best Buy or Lowe's but deeper in specific price bands. The in-home repair arm serves existing customers and walk-ins with same-day or next-day appointments depending on call timing.
New appliance prices track manufacturer retail; the advantage over box stores is thin markup on certain scratch-and-dent units and floor models. Used washers and dryers run $200 to $500 depending on brand and age, with $350 a typical midpoint for a Maytag or Whirlpool washer in working order. Refrigerators used range $300 to $800. These prices undercut new-appliance costs by 40 to 60 percent but carry the inherent risk of shorter lifespan and no defect coverage beyond the stated warranty period.
Repair calls carry a $65 to $85 service call fee (verify current rate by phone) plus parts and labor if work is needed. Labor runs $85 to $125 per hour depending on complexity. Common repairs like a failed door latch or thermal fuse on a dryer cost $150 to $300 total. Refrigerant recharge for a cooling failure averages $200 to $350. Warranty repairs on units purchased from L & B typically waive the service call fee.
For used appliances, L & B's main local competitor is Facebook Marketplace and Craigslist private sellers, where prices may run 10 to 20 percent lower but buyers absorb all delivery and risk. Habitat for Humanity ReStore (on East Main Street) stocks used appliances with no warranty but at rock-bottom prices ($150 to $400 for washers), and 100 percent of proceeds fund home-building programs; this suits budget-conscious buyers unbothered by zero recourse. New appliance shoppers compare L & B to Lowe's and Best Buy, where selection is vastly larger but markups are similar.
For repairs, L & B's same-day availability beats big-box service centers, which often book one to two weeks out in Chattanooga. Independent appliance repair technicians operating solo sometimes undercut L & B's labor rate ($70 to $100 per hour) but require scheduling around their availability. L & B's advantage is you walk in, get a quote, and know whether repair or replacement makes economic sense on the spot.
L & B is ideal for renters needing an affordable washer or dryer fast, homeowners with an older broken appliance and no manufacturer warranty, and anyone seeking a repair appointment within 48 hours. It is not suited for buyers wanting a 10-year warranty, extended protection plans, or the financing options major retailers offer. It does not stock premium brands like Miele or high-end LG; buyers seeking that tier go elsewhere. Households buying a full kitchen remodel with coordinated finishes will find the used appliance selection too unpredictable.
Walk-in customers are greeted by floor stock in the front; no appointment is required to browse. Buying a used unit means the staff will confirm power and basic function on-site. Delivery is available for $50 to $150 depending on distance and floor layout (verify). Repair requests are handled same-day if a technician is free or scheduled for the next morning. You can call ahead with a photo of the broken appliance to expedite diagnosis.
L & B is open Monday through Friday, 9 a.m. to 5 p.m., and Saturday, 9 a.m. to 2 p.m.; closed Sundays. Street parking is available outside the storefront. The shop is located on the north side of Chattanooga (verify exact address by phone before visiting). No appointment is necessary, but calling ahead cuts wait time during the 11 a.m. to 1 p.m. peak.
For Chattanooga renters squeezed by move-in dates and homeowners tired of waiting a month for a repair appointment, L & B fills a functional role that national chains have largely abandoned through centralized service scheduling.
